How to Claim or Reclaim Your Business on Google (Step-by-Step Guide)

Why Claim Your Google Business Profile?

• Update your contact info, hours, and photos.

• Respond to reviews.

• Post updates, offers, and events.

• Make sure customers see the right information.

Step-by-Step: Claiming Your Business Profile

1. Sign In

Go to business.google.com and sign in with your Google account.

2. Enter Business info

Type your "Business name + Zipcode"

4. Request Access

• If no one manages the profile → you’ll be guided to set it up.

• If someone already claimed it → you’ll see: “”Someone else may manage this Business Profile"

  • Click Request Access

  • Select the access level: Ownership

  • Relationship: Owner

  • Your name

  • Your phone number

  • Click Submit

5. Wait for a Response

• The current profile owner has 7 days to respond.

• If they approve → you’ll get access.

• If they deny → you can appeal to Google with proof you own the business.

• If there’s no response → you may get ownership automatically after 7 days.

6. Verify Your Business

Even after gaining access, Google may still ask you to verify using:

• Phone

• Email

• Video verification

• Postcard mailed to your address

Tips for a Smooth Claim

• Don’t create a duplicate profile — it can confuse customers.

• Have proof ready (business license, utility bills, photos of signage, lease agreement).

• If an old owner controls the profile, ask them to transfer ownership.

• If you get stuck, use Google Business Support or contact Bukkii Team to get help.

Final Thoughts

Claiming your Google Business Profile ensures you control how your business appears online. Once you have access, you can update details, post photos, and engage with customers — giving your business the visibility and trust it deserves.

Take a few minutes today to reclaim your profile and put your business back in your hands.